Privacy policy

This privacy policy describes how Route Hospitality Finance Co., Ltd. (บริษัท Route Hospitality Finance จำกัด), Tax ID (TIN): 0105104332181, with head office at 116/5, Chang Klan Road, 50100 Mueang Chiang Mai, Chiang Mai, Thailand, processes personal data when you use serviceroutehub.click.

Data controller

The data controller is Route Hospitality Finance Co., Ltd. Contact: info@serviceroutehub.click, phone +66-53-274-691.

What we collect

When you submit the inquiry form, we collect the name, email address, optional phone number, and message text you provide. When you use the cookie banner, we store your consent choice locally in your browser (see our Cookie policy).

We do not run analytics, advertising pixels, or third-party tracking on this website.

Purposes and legal bases

We process inquiry data to read, assess, and respond to your request for financial planning consultations focused on hospitality businesses. Under Thailand’s Personal Data Protection Act (PDPA), we rely on your consent when you submit the form, and on legitimate interest in operating our business correspondence where applicable.

Consent preferences for cookies are stored based on your explicit choice in the banner.

Where data goes

Inquiry submissions are sent as JSON via a POST request to /api/inquiry on the same domain (serviceroutehub.click). A server controlled by us receives the data solely to handle your inquiry. Data is not sold to data brokers.

Retention

Inquiry records are kept only as long as needed to respond and maintain ordinary business records, then deleted or anonymized unless law requires a longer period. Cookie consent values in your browser remain until you clear site data or change your choice via browser settings.

Your PDPA rights

You may request access, correction, deletion, restriction, objection, or withdrawal of consent regarding your personal data, subject to applicable law. Contact us at info@serviceroutehub.click. You may lodge a complaint with the Personal Data Protection Committee of Thailand if you believe processing violates the PDPA.

Security

We use proportionate technical and organizational measures for data received through the inquiry endpoint. No method of transmission is completely secure; please avoid sending highly sensitive identifiers in the open message field.

Changes

We may update this policy when our practices or legal requirements change. The current version is published on this page with the site’s build date implied by publication here.

Cross-border transfers

If you contact us from outside Thailand, your data may be processed in Thailand at our Chiang Mai office systems.